- New parts are coming from new sets. They are in new condition. But please keep in mind that even new bricks may have some small scratches due to friction between parts in original bags.
- Used parts can also be in a good condition. If the quality is differ (teethmarks, damage, etc.), it will appear in the description. You can always ask for pictures.
- Broken parts are not sold. If you get a broken part, it is an error, let us know immediately.
- If something is missing from the order, wrong parts have been sent or you have other problems, please let us know so we can work things out.
- Parts are packed in zip lock bags or bubbled envelope. Although bigger or breakable parts are packed into a box to avoid damages.
Due to COVID-19, orders over 200 DKK are sent by DAO or PostNord as insured shipment with tracking.
Under 200 DKK Danish buyers and some EU countries can choose to have their orders sent by PostNord WITHOUT TRACKING/INSURANCE, but it is FOR OWN RISK - NO REFUND OR COMPENSATION!
For Danish buyers, orders will be sent to the closest DAO pakkeshop, not directly to home addresses.
Please keep in mind that delays can still be expected in delivery due to COVID-19.
If you have any question, do not hesitate to ask! :)
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